Let your internal IT team focus on innovation, while we take care of operations.
Silicon will work with your own IT team to deliver the best possible IT support and management environment possible.
How we help
The Challenge:
There is more pressure than ever on internal IT departments to manage operations and deliver innovation across an ever expanding landscape of technology. And with the rapid evolution of automation, AI and sophisticated cyber-threats, it's almost impossible to maintain all of the skills and toolsets required to effectively manage and secure your business.
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In short, IT teams are required to do more, with less.
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The Solution:
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Meeting this challenge starts with Co-Managed IT & Security. Businesses who leverage the capabilities of a partner to complement their internal teams with a structured approach to collaboration and responsibilities can thrive in this rapidly changing landscape.
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Silicon is a Co-Managed IT & Security specialist. We'll be an extension of your Team, to ensure they thrive.
Why partnering with Silicon makes sense for your IT team:
We are Co-Managed Specialists
With over 2,000 users under co-management across government and private sectors, we know what it takes to get great results - effectively managing operations whilst enabling innovation.
Proven Co-managed Workflows
We've spent years developing and refining proven processes that work in a co-managed environment, ensuring absolute clarity of responsibilities and outcomes.
Unmatched levels of Transparency with real-time visibility
Our Co-managed platforms deliver a complete cloud-based Service management solution for your team to leverage, further reducing costs and overhead, whilst delivering complete transparency of support activity.
Key Elements of Co-managed IT from SIlicon:
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We work collaboratively with your internal IT team under one platform. You get compledte visibility of all activity.
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Silicon focusses on Operations.
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Your team focusses on Innovation.
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The Result: A best of breed IT Services Automation solution, accessible by all.
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Robust SLAs for optimum user experience and ultimate accountability.
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Detailed RASCI for comprehensive mutual understanding of responsibilities.
We are an extension of your team.
